- COLLECTION AND DELIVERY WITHIN 15 KM OF CBD
- STRICTLY BY PRIOR ARRANGEMENT
We are at times able to offer pickup and delivery of your espresso machine as an extra cost option for those requiring espresso machine service. This service is available within 15km of the the Melbourne metro area only and takes place on Friday each week: We collect your machine and deliver it freshly serviced ASAP.
NB: This service is offered as an option for your convenience and all service charges are additional to pickup and/or delivery charges.
How does it work?
- Book your service via our service webpage and complete a service authorisation form which MUST be provided with your machine.
- Our technician will call you or message you to advise of an estimated collection time and will arrive as close as possible to the arranged time
- Our technician will collect your machine from you at your front door and bring it to Talk Coffee for service. Our service does not include installation or removal of your espresso machine from your kitchen/premises.
- Once your service invoice is settled, our driver will call you and arrange a delivery time and will arrive as close as possible to the arranged time.
And if you’re not home when we arrive?
- Our driver will wait for 15 minutes after your appointment time or his arrival time (whichever is later) after which the service will be considered delivered. No espresso machinery will be collected or delivered at an unattended site. Should a second pickup or delivery be required, we’ll need you to purchase again.